How appropriate is it to turn on the phone-laptop immediately after unboxing? Most people do not know this important thing

Online shopping has made it very easy to order a new smartphone or laptop at home. But many times problems arise after receiving the goods which can weigh heavily on your pocket. Especially when a new gadget reaches home, people immediately open its box with excitement and start using it. But before doing this it is very important to take some important precautions.

In fact, nowadays e-commerce companies have made return and replacement rules stricter than ever. If you receive a broken phone, counterfeit product or defective device, it is important to provide evidence with the complaint. In such cases, unboxing videos can help you a lot. However, there are three things to keep in mind while making a video.

Be sure to show the packet, shipping label and company seal.

Don’t start opening the box as soon as you start the unboxing video. First, record the courier packet on camera from all sides. Show all six of its corners, so that it is clear that the packet has not been tampered with during delivery.

After this, place the shipping label on the packet in front of the camera. Your name, order ID and tracking number should be clearly visible on it. Also record the brand seal and IMEI or serial number written on the back of the phone or laptop when it comes out of the box. If the seal is already open or broken, clearly show it in the video.

Double check the device before turning it on

After opening the phone or laptop box, do not press the power button in a hurry. First look carefully at its screen, body, camera lens and charging port. Pressure during delivery may break the screen or cause marks on the body.

After this, take out the charger, cables and other accessories present in the box and show them in front of the camera. Many times the accessories get lost or the original accessories are replaced with something else. Recording all these things on video will give you evidence at the time of complaint.

Don’t stop the video midway

The most important thing when making an unboxing video is that the recording should be continuous. Pausing or editing the video or taking the device out of the camera can weaken your complaint. So, put the phone on a stand or get help from someone.

After completing the device test, turn it on in front of the camera. If the phone doesn’t turn on or green-yellow lines appear on the screen, record that too. Turn off the video only after the screen turns on completely and reaches the home or setup page. Uncut videos created in this way can be strong evidence in case of return or replacement complaints.

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