Tata’s e-commerce business strategy paid off! Big 19% reduction in losses, business back on track

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E-commerce platform Tata Cliq has narrowed its net loss for the third consecutive year in fiscal 2026. The company’s losses have come down by 19 percent. This led to 20 percent revenue growth and increased focus on improving contribution margins and monetization. Tata Unistore Limited, the operating company of Tata Clique, in FY26 posted Rs. 253 crore, compared to a year-ago net loss of Rs. 314 crore, according to a filing with the Registrar of Companies. The revenue from the operation increased to Rs. 354 crore has been done. The Tata group company said its two businesses – Tata Clique Fashion and Tata Clique Luxury – grew by 7 per cent and 26 per cent respectively during the year, while overall profits improved “significantly”.

What is the company’s plan?

In its board report filed in the ROC obtained from business intelligence platform Toffler, Tata Clique said that with aggressive growth targets for the coming years, the company plans to continue to improve its contribution margin and further strengthen its position as a leading omnichannel multi-brand e-retail player in India. Contribution margin refers to the portion of sales revenue that remains after deducting variable costs. The company was Tata Group’s first organic entry into mainstream e-commerce. After this the group increased its presence in digital commerce by buying companies like BigBasket and 1mg and launching super-app Tata Neu.

The finance cost of the company decreased

According to the latest data, this omnichannel marketplace is suffering huge losses – in FY 2023 Rs. 408 crore on revenue of Rs. 875 crore loss. FY26 financial data shows that Tata Unistore’s finance cost has come down by 80 percent to Rs. 48 crore to Rs. 9.6 crores, which helped reduce the pre-tax loss. The total cumulative loss at the end of FY 2026 is estimated to be Rs. 3,931 crores.

After Infiniti Retail, Tata Unistore is Tata’s second consumer-facing new business to grow profits. Infiniti Retail owns and operates the Chroma store chain and the Chroma online platform. Infiniti Retail has set a target of Rs. 159 crore to reach an operating profit of Rs. Recovered from an operating loss of Rs 235 crore. It also significantly reduced its net loss in FY26 to Rs. 1,091 crore to Rs. 614 crores.

Halie Heaney

Halie Heaney is an accomplished author at SpeaksLY, specializing in international news across diverse categories. With a passion for delivering insightful global stories, she brings a unique perspective to current events and world affairs.

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