Do you also get a lot of messages on WhatsApp throughout the day? Sometimes a message from a friend, sometimes from office, sometimes from family. Answering everyone is very difficult and also takes a lot of time. Now AI has come to end this tension. AI stands for Artificial Intelligence, a computer brain that automatically responds to messages on your behalf. Imagine, you are sleeping or in class and you get a message, AI will automatically send the appropriate reply. You don’t need to write anything. Let us tell you how….
A simple solution to this problem is WhatsApp’s auto-reply feature. When you turn it on, even when you are busy, your prepared message automatically reaches the other person. That too in your language so that the other person does not think that you have not sent this message.
Where is this facility available?
Auto-reply is not common in WhatsApp. It is available in the WhatsApp Business app, which is available on the Play Store and the App Store. Shopkeepers, freelancers and small traders use it a lot. It would be better to have a separate number for this. If you want to use your old number, backup the chat first.
How to set up in android phone
- Open the WhatsApp Business app and create your business profile.
- Tap the three dots at the top right of the screen.
- Go to Business Tools.
- Select Away Message or Greeting Message.
Set it up in iPhone like this
- Open the WhatsApp Business app.
- Press Settings at the bottom right.
- Go to Business Tools.
- Select Away Message or Greeting Message.
Turn on the Send Away Message switch.
Write a message: Write a short and direct reply. Like: Hello, I’m busy right now. I will talk to you after 6 pm. Choose a time: You can decide whether messages go out always, on specific dates, or only outside of business hours. Select People: It is also up to you whether to send to everyone, only to new numbers or to some selected people. Save: Don’t forget to press save at the end.
What is the difference between the two messages?
A greeting message is sent to the new person as the first contact. An away message is sent when you are not available. Keep running both together if you wish.
How to enable auto reply in business account?
If you want your business account to automatically respond to customers, the Meta Business Agent option is available for select business accounts. To set this up, open the Tools tab in WhatsApp Business and find the AI Agent option. After this follow the instructions given on the screen. After the setup is complete, you can go to your AI agent and decide which chats the AI replies to from the AI replies option.
This feature is currently available in limited countries and select business accounts. If the AI Agent option doesn’t appear, your account may not have access to it yet.
So, before enabling the feature, understand whether you just want AI help in writing replies or the facility to automatically send replies to customers. It is also important to check the response of the AI, so that no one is sent the wrong information.
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